One platform for the whole inbound workflow
AI communication, CRM, automation, and reporting — connected so every inquiry is captured, organized, and routed. Feature availability depends on your service tier.
AI & Conversations
AI-powered conversations
Natural inbound call handling that gathers the right information every time.
AI-assisted inbound call handling
Immediate answers, no hold times, no missed calls.
Conversation management
Every interaction tracked and organized in one place.
Conversation history
Full record of every conversation for context and continuity.
Lead capture
Capture caller details and intake information automatically.
CRM & Pipeline
CRM / contact management
Organized contacts with full context at your fingertips.
Opportunity / pipeline management
Move opportunities through clear pipeline stages.
Pipeline stages
Customizable stages that match your bail bond workflow.
Contact tagging
Tag contacts for fast filtering and routing.
Contact segmentation
Group contacts by source, status, or any custom criteria.
Custom fields
Capture the specific information your agency needs.
Custom values
Reusable values that keep your data consistent.
Task management
Assign and track tasks so nothing falls through.
Automation & Workflows
Automated workflows
Trigger sequences that move opportunities forward automatically.
Trigger-based automation
React to events with configured automations.
Campaign / workflow automation
Multi-step campaigns across channels.
Automated follow-up
Keep inquiries warm until your team steps in.
Lead reactivation campaigns
Re-engage inactive leads automatically.
Long-term follow-up campaigns
Stay in touch over time without manual effort.
Lead routing
Route opportunities to the right team member.
Lead nurturing
Guide prospects through a structured journey.
Communication
SMS messaging
Two-way text communication with prospects and clients.
Email communication
Professional email follow-up and outreach.
Two-way communication
Reply and converse across channels.
Missed-call text-back
Automatically text back when a call is missed.
Lead notifications
Instant alerts when a new qualified lead arrives.
Internal notifications
Keep your team informed of what matters.
Automated appointment reminders
Reduce no-shows with timely reminders.
Appointment / calendar
Schedule and manage appointments where applicable.
Reporting & Insights
Reporting & analytics
Understand performance across your operation.
Dashboard reporting
Key metrics visible at a glance.
Custom reporting
Build the reports that matter to your agency.
Call tracking
Track call sources and outcomes.
Call recording
Record calls where legally permitted and configured.
Call reporting
Insights into call volume and handling.
Reputation management
Manage your online reputation where applicable.
Review requests
Automatically request reviews from satisfied clients.
Platform & Access
Forms & surveys
Capture structured information from any source.
Landing pages
Purpose-built pages for campaigns and intake.
Webhooks & integrations
Connect Anae Technologies to your other systems.
API / integration capabilities
Programmatic access for custom integrations.
Custom branding
Make the platform reflect your agency.
Client sub-accounts
Manage multiple accounts from one place.
Client portal access
Secure access for your team and clients.
Mobile access
Manage everything from your phone.
User / team permissions
Control who sees and does what.
Not every feature is included in every plan. The tier you choose — Rural, Country, or Metro — determines which resources are available to your agency.